Privacy Policy & SMS Messaging Terms
R&J Investigative Services, LLC
Effective Date: April 2026
1. Introduction
R&J Investigative Services, LLC (“R&J,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information related to SMS communications.
2. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Information submitted through contact forms
- Information related to investigative services or inquiries
3. How We Use Information
We use collected information for the following purposes:
- Responding to inquiries
- Providing investigative services
- Communicating regarding active or prospective cases
- Scheduling consultations or services
- Administrative and operational purposes
4. SMS Messaging Terms and Conditions
4.1 Message Types
R&J Investigative Services uses SMS messaging for informational and service-related communications only. Messages are sent on a one-to-one basis in response to inquiries or as part of active investigative services.
These messages may include:
- Responding to client inquiries
- Scheduling consultations or investigative activities
- Providing updates related to ongoing cases
- Requesting or clarifying information necessary to perform services
- Coordinating logistics such as meeting times or document requests
R&J Investigative Services does not send marketing or promotional SMS messages and does not engage in unsolicited messaging.
4.2 Consent to Receive Messages
By providing your phone number, you agree to receive SMS messages from R&J Investigative Services related to your inquiry or active case.
You may receive up to 5 messages per week.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
4.3 Message Frequency
Message frequency may vary depending on your interaction with us. You may receive up to 5 messages per week related to your inquiry or active case.
4.4 Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS communications unless you initiate contact again.
4.5 Help Instructions
For assistance, reply:
HELP
Or contact us directly using the contact information provided below.
4.6 Data Rates and Charges
Standard message and data rates may apply based on your mobile carrier and plan. R&J Investigative Services is not responsible for any charges incurred.
5. Data Sharing and Privacy
- We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes
- Mobile opt-in data and consent are never shared with third parties
- Information is used solely for business and service-related purposes
6. Confidentiality and Security
We take reasonable steps to protect your information. However, SMS (text messaging) is not a fully secure method of communication.
By communicating via SMS, you acknowledge:
- There are inherent risks in transmitting information via text
- Sensitive information should be limited when possible
7. Data Retention
We may retain information as necessary for:
- Providing services
- Legal compliance
- Recordkeeping and documentation
8. No Marketing Spam Policy
R&J Investigative Services does not send unsolicited marketing messages. SMS communications are limited to:
- Responses to inquiries
- Service-related communications
- Administrative updates
9. Contact Information
If you have questions about this Privacy Policy, your personal data, or SMS communications, please contact:
R&J Investigative Services, LLC
Phone: 801-845-0404
Email: admin@utahsleuths.com
Website: https://utahsleuths.com
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.